Gift Cards
  1. How do I purchase CPK Gift Cards?

    You can purchase Gift Cards from all of our full-service California Pizza Kitchen locations or order gift cards online today! We also offer electronic gift cards that allow gift givers the opportunity to send their gift instantly.

  2. Can I order a Gift Card online and pick it up at my local restaurant?

    At this time you are not able to pick up your online Gift Card orders at our restaurants. When you order online, your cards will be shipped directly to the address you provide. Or you can purchase an eGift Card and have itemailed instantly.

  3. Do Gift Cards expire?

    No, our gift cards never expire.

  4. Where can I use my Gift Card?

    CPK Gift Cards can be used at any California Pizza Kitchen (CPK) in the United States EXCEPT for airport locations, stadiums, universities, travel plazas and the Mirage Hotel in Las Vegas. They are also not valid in Guam or international locations. For online orders, gift cards must be presented and redeemed at the restaurant at the time of pickup and cannot be used for delivery orders.  Find a CPK location near you.

  5. Can I use my LA Food Show Gift Card at CPK?

    Yes, you can use them at any California Pizza Kitchen (CPK) or ASAP in the United States EXCEPT for airport locations, stadiums, universities, travel plazas and the Mirage Hotel in Las Vegas. They are also not valid in Guam or international locations. Find a CPK location near you.

  6. Does the recipient of a Gift Card have to use the card for menu items that are photographed and appear on the front of the card?

    No. Our Gift Cards can be used toward any item listed on our menu.

  7. Can I reload my CPK Gift Card?

    Yes, our Gift Cards can be reloaded online at cpk.com or at any participating CPK restaurant. Gift cards cannot be reloaded at airport locations, stadiums, universities, travel plazas and the Mirage Hotel in Las Vegas. They are also not reloadable in Guam or international locations. Gift cards that hold a zero balance for 30 days or more cannot be reloaded.

  8. Is it safe to give my credit card information online?

    Keeping your information secure is a top priority for us. When you place your order through our website, your order information, including credit card number, is transmitted to our secure server. To validate the security of your order, please review the Trustwave validation seal when entering your payment information.

  9. In what dollar amounts are CPK Gift Cards available?

    CPK Gift Cards are available in whole dollar denominations, in five-dollar increments, from $10 to $500.

  10. Does CPK charge a monthly service fee for unused balances left on my Gift Card?

    No, a monthly service fee is not applied to our gift cards.

  11. Will you sell my information to other companies?

    We are as concerned about ensuring the privacy of your information as you are. California Pizza Kitchen will not trade, rent or sell your personal information. We will also never share your credit card number, email address, or other personal information without your prior authorization. For more details, please refer to our privacy policy.

  12. I need a Gift Card today and I do not live near a California Pizza Kitchen restaurant. Where else can I find California Pizza Kitchen Gift Cards?

    You can purchase our Gift Cards on this Web site. Our eGift card option allows gift givers the opportunity to send their gift instantly via email.

  13. How do I check the balance on my Gift Card?

    You can check your balance by going to any of our full-service California Pizza Kitchen restaurants, cpk.com or by calling our automated toll free number at 1-888-351-2594.

  14. What are my shipping options and how long does it take to receive a Gift Gard?

    Shipping time will depend on the delivery method you select.Gift Cards canbe sent to either a physical street address or a recognizable post office box. You can also purchase our eGift Cards and it can be instantly emailed.

    We recommend shipping purchases over $100 via FedEx. Bear in mind that Federal Express only ships to physical street addresses and not P.O. Boxes, and that a signature is required for delivery to a place of business. FedEx will make three attempts to deliver a package.

    Delivery options and charges:

    United States Postal Service (USPS) Standard Mail 5-7 business days (tracking not included) FREE

    Federal Express Ground Residential** 3-7 business days (tracking included) $6.50

    Federal Express 2 Day 2 days (tracking included) $11.25

    Federal Express Next Day Air 1 day (tracking included) $20.00

    Orders received after 11:00 a.m. (Pacific) Friday and prior to 11:00 a.m. (Pacific) on Monday will be shipped on Monday. All orders placed after 11:00 a.m. (Pacific) will be processed the next business day. Time of delivery will depend upon the shipping option you choose.

    ** Not available in Hawaii and Alaska

  15. Can I place a Gift Card order for delivery to Hawaii or Alaska?

    Yes, we deliver to Hawaii and Alaska via USPS Standard Mail and FedEx. Please note that USPS deliveries to Hawaii and Alaska take approximately7-14 business days. Standard Overnight and FedEx 2-Day are available for deliveries to Alaska. Hawaii offers FedEx 2-Day Shipping only. Also note that while shipping might indicate overnight and 2-Day, there are regions in these areas that require extra time for delivery.

  16. Do you deliver on Saturday or Sunday?

    No, at this time we do not deliver on Saturday or Sunday. However, if a Gift Card is shipping via USPS there is a possibility of it arriving on a Saturday.

  17. Do you deliver outside of the United States?

    No, at this time, we do not deliver outside of the United States.

  18. Can I place a Gift Card order for delivery to Canada?

    We do not deliver to Canadian addresses because, at this time, we do not have any CPK restaurants in Canada.

  19. Can I place a Gift Card order for delivery in the United States if I live in Canada?

    No, currently we cannot accept international forms of payment for online orders.

  20. Can I place a Gift Card order for delivery to a P.O. Box?

    Federal Express does not ship to P.O. Boxes, however, USPS Standard Mail does. If you require delivery to a P.O. Box please choose USPS Standard Mail.

  21. Can I place a Gift Card order for delivery to APO addresses?

    At this time we cannot deliver gift cards to APO addresses.

  22. Can I place a Gift Card order if I have an APO address?

    At this time we cannot accept an online order if you have an APO billing address.

  23. I chose USPS Standard Mail before and received my Gift Card in 3 days, and another time it took 7 days. Why?

    USPS Standard Mail service is reliant on the distance the order has to travel, as well as mail volume. During peak mail times, service may take longer than usual.

  24. Will I get confirmation of my Gift Card order?

    Yes, after your order is placed, you will be emailed a confirmation that will include your order details.

  25. How do I track my order?

    If you chose Federal Express, your tracking number will be emailed to you when your order is shipped. To track your order, use your tracking number at www.fedex.com. Tracking is not available for USPS Mail orders.

  26. What if I use USPS Standard Mail and my Gift Card order takes longer than expected or never shows up?

    Orders not delivered in 14 business days will be replaced. The original Gift Card will be deactivated and marked as stolen and a new card will be issued. We recommend that you plan for USPS Standard Mail service to take 5-7 business days. If your order does not arrive in that time, please call 1-800-91-WECARE or email us at CustomerService@cpk.com.

  27. What happens if my CPK Gift Card does not work?

    Gift Cards that don't work properly can be loaded onto another card at any California Pizza Kitchen restaurant. You can also call our toll free number for further assistance at 1-800-91-WE-CARE .

  28. Can I return a California Pizza Kitchen Gift Card?

    Your Gift Card cannot be redeemed for cash or credit, except as required by law.

  29. Who can I contact if I have questions or problems with my Gift Card or Gift Card order?

    You can email us at CustomerService@cpk.com or call our toll free number at 1-800-91-WECARE.

  30. What happens if my CPK Gift Card is lost or stolen?

    Please treat your card like cash, as California Pizza Kitchen is not responsible for unauthorized use. If lost or stolen, your Gift Card can only be replaced for the remaining value with original proof of purchase, including the gift card identification number. Please e-mail CustomerService@cpk.com or call our toll free number at 1-800-91-WE-CARE . Be sure to include your full name, contact information, order date and order number.

  31. Who can I contact for help or information about CPK Gift Cards?

    Email us at CustomerService@cpk.com or call 1-800-91-WECARE.