Frequently Asked Questions

You can get a card at any California Pizza Kitchen restaurant and register your card online by going to www.cpk.com. You may also enroll in the California Pizza Kitchen Pizza Dough Rewards Program by completing the Registration form found on the www.cpk.com website. If you don’t have a card, complete the registration form and we will send you a temporary membership number via email. The next time you visit CPK, bring the email with you and a staff member will activate and program a card for you.

You can also register by mobile phone. Search for the Pizza Dough iPhone app within the app store or for Android and follow the instructions to register.
No, there is no charge for becoming a member of the California Pizza Kitchen Pizza Dough Rewards Program.
Registration is required to:
  • Redeem rewards
  • Track your account activity, such as your dollar accrual and redemptions
  • Assist us to transfer your rewards to a new card if your card is lost or stolen
  • Help the server to look up your account in case you forgot your card when you visit
  • And, allows you to opt-in to receive special offers and promotions by email
Every time you make a purchase, the dollars you spend* are tracked. When you reach $100 you automatically receive $5 in Pizza Dough which is placed in your account. The reward is available to use on your next visit when you check-in or provide your card in-restaurant. We reward you with a free Small Plate (value: $3 to $6) when you complete your registration.

During your birthday month, you will also receive a reward for a free dessert.

From time to time, we may also provide special rewards to program members. These special rewards will have expiration dates and limitations that will be communicated to you when the offer is made.

*Note: Dollars spent on purchases of gift cards, alcoholic beverages or non-food items such as taxes and delivery are not earned towards Pizza Dough.
Dollars spent on purchases of gift cards, alcoholic beverages or non-food items such as taxes and delivery charges are not earned towards Pizza Dough. However, purchases made with gift cards do count towards Pizza Dough.
After you have registered your card, you can easily check-in using our mobile app or by providing your server with your account information such as your name and the phone number you used to register. They will be able to look up your account with this information.
If you have lost your card you can get a replacement card during your next visit to CPK. If you have registered using the iPhone or Android Pizza Dough app you will not need a card to participate in this program and the server can look-up your account using the information you provided at registration.

If you would like a replacement card, you can ask your server to issue you a new card. You will be given a new card and any account balances such as spend or Pizza Dough earned will be transferred to your new card. It is important to note that you can only replace a lost card that has been registered.
Pizza Dough expires 90 days from the time they are issued to you so you will need to redeem them during that period.
We’re sorry you didn’t get to enjoy your reward. Some of our rewards are offered for a limited time only and expire after the period ends. Please note that we specify the expiration guidelines at the time rewards are made so please check the offer details when you receive notice of a special reward.
You may go online to www.cpk.com. When you get to the Rewards Page, select Login, and enter your username and password. Once you have logged in, you can check your account balance by selecting the “Account Balance” link. You can also review your account history by selecting the “Transaction History” link. You may also ask a Team Member in the restaurant to check your balance for you.
No, purchases of gift cards do not count towards your Pizza Dough spend. Please note: the recipient of your gift card will earn Pizza Dough when they use their gift card to make a purchase.
You may contact us by email at customerservice@cpk.com or call us at 800-91-WECARE.
When you register your card, you will be asked to provide the card number and registration code from the back of the card and your name, address, phone number and e-mail address.
Both can be found on the back of your CPK Pizza Dough Rewards Card. The card number is the 16-digit number and the registration code is the 6-digit number.
To receive your official rewards card, and start earning rewards, please follow these easy steps:
  • Bring your virtual card number (the one you received via email) to a participating CPK restaurant and give it to your server at the time of payment.
  • The staff member will activate a card for you.
If you registered online and do not remember your virtual number, please log-in to your rewards account to get your number.
We use this information to send you information on special offers and promotions that we think will be of interest to you. We also use it to send updates on changes to the program and to keep you apprised of your account activity. Your phone number is necessary to look up your account in case you leave your card at home. Please note that we will never share your information with a third party, except when necessary for specific services such as a sweepstakes entry.
California Pizza Kitchen Pizza Dough Rewards cards are valid only at participating locations. Please check with the restaurant you plan on visiting to determine if they are offering the program.